Privacy Policy

Feiliz (Shenzhen) Tech Co., Ltd. ("Feiliz Tech," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage with our services.

By accessing or using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide Directly

When you contact us, request a quote, or inquire about our products or OEM/ODM services, you may voluntarily provide:

• Name
• Company name
• Email address
• Phone number
• Country or region
• Any additional details you include in your message or inquiry

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Referring website URLs
• Pages viewed and time spent on the Site
• Device information

This information helps us understand how visitors use our Site and improve user experience.

1.3 Cookies and Similar Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze site traffic. You can adjust your browser settings to refuse cookies, but some Site features may not function properly as a result.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, quotes, or service requests
• To provide information about our products, OEM/ODM capabilities, and partnerships
• To process and manage business communications
• To improve our Site, services, and customer experience
• To comply with legal obligations and protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Legal Basis for Processing (GDPR Compliance)

For individuals in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Legitimate Interests: To respond to business inquiries and manage communications
• Contractual Necessity: When processing is necessary for the performance of a contract with you
• Legal Obligation: When we need to comply with applicable laws
• Consent: When you have provided clear consent for specific processing activities

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors that assist us in operating our website, managing communications, or analyzing data (e.g., hosting services, email platforms). These parties are contractually obligated to protect your information.
• Business Partners: When necessary to fulfill your requests for OEM/ODM services or product inquiries.
• Legal Authorities: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. International Data Transfers

Feiliz Tech is based in China. If you are located outside of China, please be aware that your information may be transferred to, stored, and processed in China or other countries where we or our service providers operate. By using our Site or providing your information, you consent to such transfers in accordance with this Privacy Policy.

We take appropriate safeguards to ensure that your data is protected in accordance with applicable laws.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Business-related communications and inquiries are typically retained for the duration of our relationship and for a reasonable period afterward for record-keeping and compliance purposes.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal exceptions
• Objection: Object to processing based on legitimate interests
• Data Portability: Request transfer of your data to another party
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us using the information in Section 12. We will respond to your request in accordance with applicable laws.

9. Children's Privacy

Our Site and services are directed to businesses and professionals. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Third-Party Links

Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational needs. Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: